At PraKi Store, we hope you love your new outfit! Every product is carefully checked before it leaves our store. In the rare case that something isn’t right, here’s how we can help:
📦 When you can request a return, exchange, or refund
- If you receive the wrong product
- If the product is damaged
- If there’s a major color difference from what you ordered
For other reasons like size preference or change of mind, we won’t be able to offer a return or exchange.
🎥 Unboxing video – why it helps
To make the process smooth and understand the issue clearly, we request a short video while opening your parcel — from the packaging to showing the product clearly.
- The video helps us see the exact issue and process your request quickly.
- Without this video, return, exchange, or refund won’t be possible, since we won’t know the exact reason for the request.
⏳ Timing
- Please let us know within 2 days of delivery if you’d like a return, exchange, or refund.
- Requests after 2 days may not be eligible, so a quick heads-up works best!
🚚 How returns work
- Once we confirm your request, we’ll arrange pickup from your address.
- The product should be unused, with tags and original packaging intact.
- After we receive and check it, your refund or exchange will be processed.
💰 Refund timeline
- Refunds are usually initiated within 2–4 working days after we receive and verify your item.
We’re always here to help you have a smooth shopping experience. Thank you for choosing PraKi Store!
Need help?
Have questions or need assistance with your order?
You can reach out to us anytime — we’re happy to help!
📧 Email us at: support@praki.store
📞 Or call/WhatsApp: [Your Contact Number]
We’ll make sure your shopping experience with PraKi Store is smooth and enjoyable!